Editorial standards
These are the rules TroubleGrid holds itself to. They are enforced in the publishing system, not just stated here.
Evidence
Fixes are grounded in vendor documentation, release notes, support pages, and issue trackers wherever those exist. Community reports from forums and Reddit are used as supporting evidence and are labelled as such on every page. A community report is never presented as an authoritative statement of fact.
Every source is listed with its publisher, type, and the date it was last checked. Individual fixes link to the sources that back them.
Safety ordering
Fixes are ordered from most reversible to most invasive. Restarting an application comes before clearing a cache, which comes before reinstalling a component, which comes before changing system settings.
Any step that can cause data loss, alters the registry or firmware, or disables a security feature carries a warning and lists the backups or prerequisites it needs first. Such steps never appear in the "start here" section, and the publishing system rejects an article that tries to put them there.
Verification dates
A "last verified" date means a person re-checked that page's claims against its sources on that date. Dates are never bumped to make a page look fresh. If a page has not been re-verified, it shows only when it was last updated.
AI assistance
AI is used to help discover emerging problems, gather sources, and draft structured content. It does not publish. Every AI-drafted page is reviewed by a person, and the system will not move AI-generated content to published status until that review is recorded.
Content used purely to develop and test the site is labelled as unverified example content wherever it appears.
Corrections and updates
Software changes, so pages go stale. When a driver, client, or OS update invalidates a fix, the page is flagged for re-research and updated in place rather than duplicated. Where the same problem is asked in several ways, we improve one page instead of publishing near- identical ones.